My Fitbit Surge straps failed. First thing that broke was the strap holder, so I used a Velcro, that I use for cables, to hold the strap. Although the battery is failing, the battery is still holding enough charge to get me one to two days of exercise before requiring a recharge. But today I noticed that the inner area of the strap was protruding and noticed that the straps were breaking from the main unit. So I removed the straps and will replace.

I looked up the cost on Amazon for the straps and battery, the cost is about $25. I checked eBay and noticed there was a seller selling a Fitbit Surge new in box (NIB) for $39.95. So I purchased.

I hope that the battery on the new unit still holds a charge. These are ten year old units and I do not know the real life of a shelved lithium battery. But from what I read, lithium batteries do not go bad when stored, rather, the majority of the damage to the battery comes from when the battery is charged and discharged. Also, how the battery is stored. So hopefully I get a good battery.

I will provide an update once I have received the new unit. I might also replace the strap. I found a set on Amazon for $8.

Update: May 22, 2025 – The unit I received was not new, and the seller provided me a refund. I discarded the item due to the item was filthy.

I ordered another and should be arriving any day:

I will provide an update once received.

What I received:

The loop to hang was broken and the box was dinged up. I do not know if the cause of the box’s damage was due to shipping or was already like that, as the ad image is not what I received.

This is the bag the item was shipped in.

The seal seems to be intact, so I presume that the device is New In Box (NIB).

#fitbit